Hi {firstname} {lastname},
 

Order {order_name} - Payment processing error

There is a problem with your payment for {shop_name} order with the reference {order_name}. Please contact us at your earliest convenience.
We cannot ship your order until we receive your payment.
 
Follow your order and download your invoice on our shop, go to the Order history and details section of your customer account.
If you have a guest account, you can follow your order via the Guest Tracking section on our shop.